24-hour Düsseldorf hop-on hop-off bus tour

We waited for a bus at numerous locations and never got on. Did not see a bus anywhere. Only later in the day to be told by a local coffee bar the route stops had changed due to Christmas markets. When I have to get my refund, it has not been possible as I was too late. My elderly parents had to walk a lot more than expected and return to the ship. Complete waste of money.

We love everything about hop on hop off buses everywhere in the world. Fantastic concept that is a massive success and rightly so.

Goodbye

The roof was down despite the very sunny weather. Also we could not WiFi reception to enable to produce our QR code meant we had to pay again for the tour. We complained to our rep on the cruise but he said it was a third party charge and nothing could be done. However it transpires WD paid our fees to TUI not the third party therefore they could have spoken on our behalf. I will be querying this with by Credit Card Company

Nothing wrong with the bus or audio system which worked well. There was just not much to see though it was Boxing Day after all. A few cafes were open as well as McDonalds but that was about it. Only 7 stops as well which I thought was a bit poor. Before travelling I contacted the HOHO company direct to check that they were still running a full service on Boxing Day and they responded very quickly and effeciently.